Frequently Asked Questions

What are my delivery options?

When will my order be delivered?

Most orders ship in 1-2 business days after the order is placed for Standard and Express Delivery Methods.

What time do I have to place my order to receive it the next business day?

Most orders ship in 1-2 business days after the order is placed for Standard and Express Delivery Methods. If your order will be delayed, we will notify you immediately. Orders involving personalization that includes logos, signatures or graphics that need to be digitized require additional time.

When will I receive my order?

How much does delivery cost?

Delivery Costs
Delivery Option Delivery Cost
ROYAL Mail Tracked 24 £4.99 for the entire order.
Royal Mail Tracked 48 £3.99 for the entire order.
Same Day Despatch - Royal Mail Tracked 24 £4.99 for the entire order.
DPD Delivery £4.99 for the entire order.
DPD Saturday Delivery £4.99 for the entire order.
EUROPE & Ireland £4.99 for the entire order.
International Airmail £16.99 up to 2KG

How do I place an international order?

International & European Delivery We ship to all destinations in Europe, Australia and USA however there is weight limit of 2KG so if you have a large order please contact us on 0117 3637920 for a quote before placing your order.

How do I track my order?

When your order leaves our Fulfillment Center, we will send you an email with a link to the shipping company's tracking website, which will include detailed information about the status and location of your order. You must create an account before or during your order to access this information from our website. Just click on My Account on any page to sign up.